Our History
For over 40 Years we have been serving local dentists in the St. Louis Metro Area and southern Illinois communities. Tom Donnell, CDT, FNBC, started Donnell Dental Laboratory in 1970 as a small one person laboratory serving a few clients. Through maintaining consistency, service and technological advances the laboratory grew to a full service facility serving clients nationwide.
After graduating in 1982 with a degree in Dental Technology, Bart Donnell, CDT went on to become certified in two specialties and worked alongside his father for 17 years. Subsequently Bart purchased the laboratory in 2003, continuing the tradition of quality and exceptional customer service.
The Donnell Difference
Though known for crafting beautiful restorations, what makes Donnell Dental Lab different is our unique commitment to helping dental practices flourish. With a small local lab, Donnell has big capabilities and high standards in both restorative work and personalized communication. There are three dimensions to the Donnell Difference:
Exceptional Service
Donnell's industry-leading, full-service catalog and timely service gives dentists more options for meeting the diverse needs of their patients.
Predictable Quality
As one of a few Certified Dental Laboratories, Donnell’s model for function is a collaborative yet systemized approach, ensuring that restorations seat fast and take up less chair time in your office.
Partnership & Trust
By using FDA compliant materials, we offer peace of mind to dentists and patients alike. We are proud to have established and enforced a quality system to ensure that the restorations we manufacture exceed the expectations of our clients.
Our Values Unite Us
Respect for the Individual
The backbone of our company is to treat all people equally with dignity, fairness, courtesy, compassion, and trust. We are dedicated to acknowledging each individuals value and to communicate in an open, honest, and courteous manner.
World Class Customer Service
We are dedicated to the best interests of our customers. By listening to the needs of our doctors and their staff, being knowledgeable and available to advise and serve, we make you our priority. As we move forward, our focus on world-class service will distinguish us from the competition.
Commitment to Personal Integrity
Loyalty, truthfulness and ethics are the qualities that direct us to behave in a fair and impartial manner. It is our goal to embrace, encourage and strengthen these sound values, personally and professionally. We strive to identify the right action in all situations.
Pursuit of Excellence
Individually and collectively, we will set the highest of standards to achieve exceptional results. We will work as a team with a sense of urgency to create and provide superior products and service. Through commitment, personal pride, and embracing the change necessary to sustain growth, we will constantly challenge ourselves to expand beyond our boundaries.
Enhancement of Efficiency
We will continuously examine the performance of our systems, procedures and technology to ensure we are maximizing productivity and focusing on value added activities. Everyone plays a part in ensuring an efficient use of the time and resources necessary to sustain growth as an organization.